Refund policy

Last updated 3 November 2026

• Try it first. Every plan starts with a 14-day trial with no card, so you are never charged before you have used Digiwise.
• Cancel any time. Cancel in Settings → Account and you will not be charged again. The month you have paid for runs to its end, and we do not refund part of it.
• Charges made by mistake, or the same charge taken twice, are refunded in full to the card or account they came from. Write to us at the address below with the invoice number.
• AI credit packs are not refunded once bought; the credits stay in your account while you subscribe.

Refunds reach you through Razorpay, usually within 5 to 7 working days of our approving them, depending on your bank.

These voluntary cancellation and refund terms do not limit any remedy or refund required by applicable law, including for a deficient service or an unauthorized charge. Contact us with the payment reference so we can investigate; never send full card details or a UPI PIN.

Contact and grievances

Stalin Dsouza, Vidyavihar, Mumbai.
Email: support@digiwiseai.online
Grievance officer: Stalin Dsouza, at the same email address.
Phone: +919867661028